I had my Heating & A/C system with Home Depot in Collaboration with CoolRay Company who actually did the service and it was a great professional experience. They called, texted and showed up with boot covers for your floors which I greatly appreciated. The service gentleman was on time he communicated very well and even changed out my filter for me since I had the news ones located where the furnace was. I thought that was so helpful since i didn't mention anything to him and had it on my 3 month calendar to do. Thank you CoolRay Heating & Air Conditioning company for a professional, courteous and quick appointment time slot as well. I would recommend your company for its great service I received both when booking the appointment to the actual appointment itself. Sincerely, Janet O

I did not think that my condo was salvageable. I was about to take a rock bottom offer and run, but Cool Ray came in and completely transformed the attic in a matter of two days. It was so simple and easy. I can't say enough good things about them. Cool Ray was the only company that even mentioned getting a permit . I did not get recommendations from friends. This was my first experience and I called them up cold and they left me with the best service .

I had a Water Filtration service completed at my home. Making the appointment was easy. The representative clearly explained what to expect as far as what I needed and price. She made sure to go through all available times to fit my schedule. I was notified when the technician was on his way so I could plan accordingly. The technician explained the process and confirmed the expectations that the representative had shared so there were no surprises. The installation was fast and efficient and the technician explained any follow-up maintenance I would need to perform to ensure top performance of my Water Filtration system. He even checked the water pressure and provided me with the correct psi needed for best performance of my system. Overall this was a great experience. I highly recommend CoolRay.

The technician was very polite, clean with his work and informative, but he did not replace my dirty air filter with a correct size clean filter. The correct filter size for my system is 20x20x1. Please make sure technicians have the correct size filters for the customers systems. Now I have to go to Home Depot and purchase the correct size. I hope everything else was done properly. 🤷🏽‍♀️ When paying, I signed up for the maintenance plan. Please make sure techs have correct filter sizes.

I paid over $8400 for a new system. The line from the attic had to be run to the outside of my home. Now the casing that covers the lines are coming loose. Coolray wants to charge $1600 to replace it. They didn't even offer to repair it. This is ridiculous and a rip off. Do better Coolray.